68jili Responsible Gaming – Play Smart, Stay in Control

At 68jili, we believe that gaming should always be a source of entertainment — never stress or financial pressure. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform so you can enjoy the experience safely and responsibly.

Player Wellbeing First Self-Limit Tools Philippines Market

Our Commitment to Safe Play

68jili is committed to providing a safe, fair, and enjoyable entertainment environment for all Filipino players. We recognise that while the vast majority of our players engage with our platform purely for fun, a small number may develop habits that go beyond healthy entertainment. Our responsible gaming framework is designed to give every player the awareness, tools, and support they need to stay in control at all times. We follow the guidelines set by Philippine gaming regulations and take our duty ofcare seriously. If you ever feel that your gaming activity is becoming a concern, we encourage you to use the tools described on this page or reach out to our support team directly. Remember: gaming is meant to be enjoyable, and we are here to help make sure it stays that way for every player in the Philippines.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your 68jili account to help you manage how much you spend. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of 24 hours. This gives you a reliable safety net so that a single session never leads to spending more than you planned. To set or adjust your deposit limit, log in and visit your account settings, or contact our support team for assistance. We strongly encourage all players to set a deposit limit as a first step towards responsible play.

Session Time Reminders

Losing track of time is one of the most common ways that gaming sessions extend beyond what a player originally intended. Our platform allows you to set session time reminders so that you receive a notification after a chosen period of play — for example, after 30 minutes or one hour. When the reminder appears, you can choose to continue or to take a break, putting the decision firmly in your hands. Taking regular breaks helps you stay refreshed and maintain a clear perspective on your gaming activity. We recommend setting a session reminder every time you log in, especially if you are playing on mobile.

Cooling-Off Period

If you feel you need a short break from the platform, you can request a cooling-off period of 1, 7, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in, place bets, or make deposits. This feature is designed for players who want a structured pause without committing to a longer exclusion. At the end of the cooling-off period your account will automatically reactivate, giving you a fresh start. You can request a cooling-off period at any time by contacting our support team via the details in the footer below.

Self-Exclusion

For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum period of six months or permanently. Once self-exclusion is activated, your account is immediately locked and you will not be able to create a new account during the exclusion period. We take self-exclusion requests very seriously and process them as quickly as possible — typically within one business day. If you are considering self-exclusion, we also encourage you to seek support from one of the organisations listed in the section below. Self-exclusion is a strong and positive step, and our team will support you through the process without judgement.

Recognising the Warning Signs

Problem gambling can affect anyone, regardless of age, income, or experience. Being aware of the early warning signs is the first step towards getting help. The following behaviours may indicate that gaming is becoming a problem rather than a source of entertainment. If you recognise any of these signs in yourself or someone you know, we encourage you to reach out for support as soon as possible. Early action makes a significant difference, and there is no shame in asking for help.

  • Spending more money on gaming than you can comfortably afford, or borrowing money to fund your play.
  • Chasing losses — continuing to play in an attempt to win back money you have already lost.
  • Neglecting work, family, or social responsibilities because of time spent gaming.
  • Feeling anxious, irritable, or restless when you are not able to play, or when you try to cut down.
  • Hiding your gaming activity from family members or close friends, or lying about how much time or money you spend.
  • Using gaming as a way to escape from stress, depression, or personal problems rather than as a form of entertainment.

Where to Get Help in the Philippines

If you or someone you care about is struggling with problem gambling, professional support is available in the Philippines. The organisations below offer confidential advice, counselling, and practical assistance — reaching out is a sign of strength, not weakness. Our support team at 68jili can also help you activate any of the account tools described on this page, and we will always treat your enquiry with complete confidentiality and respect.

National Council on Problem Gambling

The NCPG Philippines provides free, confidential support for individuals and families affected by problem gambling. Their helpline is staffed by trained counsellors who understand the local context and can guide you towards the right resources. You can reach them through their official government channels for immediate assistance.

Gamblers Anonymous Philippines

Gamblers Anonymous offers peer support meetings across the Philippines where individuals can share their experiences in a safe, non-judgemental environment. The programme follows a proven 12-step recovery model and is completely free to attend. Regular attendance at GA meetings has helped many Filipino players regain control of their lives and finances.

Contact 68jili Support

Our support team is available to help you activate deposit limits, cooling-off periods, or self-exclusion at any time. You can also visit our FAQ page for quick answers to common responsible gaming questions. We are committed to responding to all responsible gaming enquiries promptly and with full confidentiality — your wellbeing is our priority.

Ready to Play Responsibly?

Log in to your 68jili account to set your personal limits, or visit our FAQ page if you have questions about any of the tools described here. New to the platform? Register today and start your journey with responsible gaming built in from day one.